Returns:

You may return any of your purchased products within 14 days from the date received for a full refund. All merchandise returned to our online returns address must be in new, unworn condition, unwashed, with all tags attached, at the original packaging and must be accompanied by the invoice/receipt from the original shipment. There would be a $5.00 restocking fee applied to all return orders. No returns will be accepted after the 14 day period.

The shipping carrier you use to return merchandise is up to you, but we suggest a method that provides tracking. We are not responsible for lost return packages.

Any Returns resulting in an error on Behalf of us we will hold ourselves accountable and facilitate the Returns Process. Please email info@brazilfitandswim.com for assistance in this case. For any reason if you feel that you received a product that may have a defect, or that an order was erroneous from out part please contact us so we can arrange shipping, and in this case no additional fees will be implemented.

Refunds will be made to the original form of payment for all returns, including items received as gifts. Refunds can also be issued as a form of store credit if desired.

Exchanges: 

All merchandise must be in new, unworn condition, unwashed, with all tags attached, at the original packaging and must be accompanied by the invoice/receipt from the original shipment. Customers are responsible for the Return shipping. A $5.00 restocking fee will be applied to all items sent back for exchanges as long as the exchange is not a result of an error. Customers are reminded to email service regarding their exchange for payment differences. 

Once we receive your package please allow 2-5 business days for your return to be processed. The refund process takes 7-30 business days to complete, and the refund will be credited to your credit card once the process is completed. We’ll email you regarding the confirmation and completion of the return or exchange.

 

Ship your Return or Exchange to:

Brazil Fit and Swim

Order #______

Attn: Returns & Exchanges.

8751 Commodity Cir

Suit #5 Office 154

Orlando, FL 32819

 

Feel free to contact us.